We specialize in servicing high-end luxury brands, including Rolex, Omega, Patek Philippe, Audemars Piguet, Breitling, TAG Heuer, and many more. Contact us if you have a specific brand not listed.

We offer a full range of services, from routine maintenance (cleaning, lubrication, regulation) to complex repairs, overhauls, polishing, strap/bracelet replacements, battery changes, and crystal replacements.

Typical turnaround time is 2-4 weeks, but it can vary depending on the complexity of the service, the availability of parts, and our current workload. We provide an estimated timeframe upon assessment.

You can track your repair status by contacting us via phone or email. We will provide updates at key stages of the service process.

Yes, absolutely. We provide a detailed estimate after assessing your watch. No work will be performed without your explicit approval.

If unforeseen issues arise and the repair cost is likely to exceed the initial estimate, we will contact you immediately to explain the additional work required and obtain your approval before proceeding.

We prioritize using genuine manufacturer parts. In rare cases where genuine parts are unavailable or impractical, we will discuss alternative options with you, ensuring transparency and quality.

We offer a [Duration] warranty on all our repairs and services, covering defects in workmanship and parts. Contact us for full warranty details.

Yes, we offer watch authentication services. Contact us for details on the process and fees.

Yes, we have experience servicing vintage and antique watches. Our watchmakers have expertise in handling delicate and historical timepieces.

Please contact us immediately. We will assess the issue and take appropriate steps to resolve it under our warranty.

Service costs vary significantly depending on the watch brand, model, and the extent of the work required. We offer free estimates after a thorough assessment.

We accept Visa, Mastercard, American Express, Discover, and bank transfers.

A small diagnostic fee may apply for complex cases. This fee is waived if you proceed with the repair.

Avoid exposing your watch to extreme temperatures, magnetic fields, and harsh chemicals. Clean it regularly with a soft cloth. Professional servicing is recommended every 3-5 years.

If your watch gets wet, do not attempt to open it yourself. Bring it to us for professional inspection and service as soon as possible to prevent further damage.

We recommend servicing your luxury watch every 3-5 years, although this can vary based on usage and the specific watch model. We can advise you on the best service schedule for your timepiece.

Yes, we offer professional cleaning and polishing services. We use specialized tools and techniques to restore the original luster of your watch while minimizing any risk of damage.

Yes, we offer a wide selection of straps and bracelets. We can also order specific brands or styles upon request.

While walk-ins are welcome, we highly recommend scheduling an appointment, especially for complex repairs, to ensure we can dedicate the appropriate time and attention to your watch.

Please bring your watch, warranty card (if applicable), original box (if available), and any previous service records.

Yes, you can ship your watch to us for service. Please contact us for detailed instructions on packaging, insurance, and shipping procedures.

Our business hours are [Days of the week], [Opening Time] to [Closing Time].

We are located at [Your Address]. [Information about parking or public transport].

Your watch is kept in our secure vault, which is monitored 24/7. Our staff is highly trained in handling luxury timepieces.

Yes, your watch is insured while it is in our possession for service. Contact us for details on our insurance coverage.

We occasionally offer discounts or promotions. Please inquire about current offers.

You can contact us by phone at [Your Phone Number], by email at [Your Email Address], or through our website at [Your Website Address].

Yes, you can read our customer testimonials on [Platform where testimonials are located, e.g., Google, Yelp].